C4C

Most C4C users are certainly aware that SAP has switched off HTML5 with the 1911 release and that it is - according to SAP - "technically impossible" to re-enable HTML5 from 1911 onwards.

I did have some doubts if a) that is really true (it's "only" a frontend) or if that was just to encourage customers to switch to Fiori (which they should - takes some getting used to, but I've come to like it better) and b) if it is a good idea to make it technically impossible to switch back as they will have certainly forgotten some features.

When I read this article recently, I was instantly reminded of the problems my customers face when SAP makes yet another unannounced change. The facts in the article are:

TL;DR: If you are asking yourself whether you need two solutions, you don't. If you do need two solutions, you will not be asking yourself this question.

Little known to the larger audience, C4C does not behave the same to all customers.

When switching from on-premise to the cloud we all needed to learn that standard modifications and skipping upgrades are in the past. Every three months, SAP upgrades C4C to a new release, with hotfixes inbetween. And we all have to live with them. Or do we?